Delivery Information

It will be delivered by Post Office Delivery (1588-1300).
Additional shipping fees may apply to Jeju Island and remote islands.

The products you ordered will be shipped sequentially.
It will take about 2-3 days from the date of payment confirmation, excluding weekends and holidays, after confirming payment on the order form.
Accessories, shoes, and reorders may be delayed further.

- We will send you text messages sequentially as they are confirmed.

Please understand that popular products may be delayed in delivery.
The customer is responsible for all responsibility and return shipping fees in the event of a return due to the recipient's inability to contact you by phone or absence.

- When ordering, the courier will Since this is something you check upon delivery, please be sure to contact us by phone or through the bulletin board for any changes.
(Jeky Bros Studio is not responsible even if the changes are not applied after you write them in the delivery request.)

Exchange/Return

- If you would like to return a product after receiving it, please contact us within 7 days of receiving it by
Return application on My Page or by calling or posting on the bulletin board at 1833-4181, and then
Return application via Post Office Delivery (1588-1300) or Request pickup after applying online on the website.
After packing the product cleanly, please send it back to the address below by cash on delivery along with the product you wish to exchange and a note stating the desired processing.

Return address: 271 Mangwoo-ro, Jungnang-gu, Seoul (Sangbong-dong) in front of Jacky Bro

- If you use another delivery service without consulting with the seller The customer is responsible for the additional shipping costs.

- The return shipping fee is 5,000 won for a full return of the order, 2,500 won for a partial return, or 5,000 won for a partial return if the remaining product amount is less than 30,000 won.
Do not enclose the shipping fee in the product, but make sure to deposit it into the account.
Jeky Bros Studio is not responsible for any loss that may occur if you enclose cash in the product and send it via courier.
-Jeky Bros Studio records all shipping and return processes on CCTV.

Caution

In the following cases, returns are absolutely not possible for any reason.
(To avoid customer inconvenience, please check for product defects before wearing or washing!)

1. If 7 days have passed since receiving the product
2. If washed or worn
3. If deodorant, perfume, fabric softener, etc. were used
4. If the product is damaged due to other reasons attributable to the customer and cannot be resold

1. Exchanges and returns due to simple change of mind or incorrect selection of selection information
2. Exchanges and returns due to color differences on the monitor
3. Exchange and return due to difference in actual size ±2~3cm

A/S Manager: Jacky Bros Studio / Phone Number: 1833-4181